Privacy Policy

Last Updated: February 2026

Introduction

Welcome to Bali Lex Visa. We respect your privacy and are committed to protecting your personal data. This policy explains how we handle your information when you use our services, whether for immigration or legal consulting in Bali, Indonesia.

Data We Collect

In order to provide our professional services, we may collect and process the following data:

  • Personal Identity: Full name, nationality, and date of birth.
  • Contact Details: Email address and WhatsApp/phone number.
  • Official Documents: Passport copies, current visa status, and relevant legal or company documents.
  • Technical Data: Information about how you use our website, used solely for service improvement purposes.

How We Use Your Data

Your information is used strictly for professional purposes, including:

  • Processing visa applications through the official Indonesian Immigration systems.
  • Managing legal documentation with relevant Indonesian government ministries.
  • Communicating updates regarding your application or service status.
  • Managing payments and internal administrative records.

Data Security

We implement strict technical and organizational security measures to protect your documents. Your sensitive information is guarded against unauthorized access at all times.

We do not sell or trade your data to third-party marketing agencies under any circumstances.

Information Sharing

We only share your information with official government authorities — such as the Directorate General of Immigration — as necessary to fulfill the services you have requested. We may disclose data if required by Indonesian law.

Your Rights

You have the right to:

  • Request access to your personal data we hold on file.
  • Ask for corrections to any inaccurate information.
  • Request deletion of your personal data once your immigration or legal process has been successfully completed.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at support@balilexvisa.com or via our official WhatsApp support channel.